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Return and Refund Policy Thanks for your interest in our products! We are selling items that are unique in nature and are not eligible for an exchange. In circumstances when an item arrived damaged due to the mishandling during shipping, we will issue a refund to the original method of payment. For items to be eligible for a refund, you must provide sufficient evidence that the item was received damaged (e.g. Pictures of packaging and other supporting materials) All soap purchases are final and are not eligible for a refund. If anything is unclear or you have more questions feel free to contact me directly at marina.king.slantedart@gmail.com